The product, in detail

What Digiiworks Legal
actually does.

Four capabilities, built specifically for how South African law firms work. Here’s what each one does, how it fits your workflow, and when it shines.

AI intake chatbot

Intake that never sleeps.

A Claude-powered chatbot triages enquiries around the clock, captures matter details, runs a conflict check, and books the consultation — so juniors arrive to a qualified shortlist, not an overflowing inbox.

  • Triages new enquiries in English, Afrikaans and Zulu.
  • Writes a pre-read summary into the matter before first contact.
  • Checks conflicts against existing matter data automatically.

Does not provide legal advice or commit the firm to anything — it is a qualification and routing tool. Partner conversations stay yours.

AG
Anthony Gooden Inc.
Usually replies in seconds
AI
Hi — I’m the intake assistant at Anthony Gooden Inc. What kind of matter brings you in today?
My husband filed for divorce yesterday. We have two kids.
AI
I’m so sorry you’re facing this. Have you been served, and is there a response deadline I should flag to the partner?
AI
Type your reply…
Captured to matter
Area
Family · Contested
Urgency
High
Conflicts
None
Booked
Today · 16:30
Document generation

Drafts in seconds, formatted your way.

Upload your templates once — letters of demand, affidavits, agreements. The system learns your firm's structure, takes the case facts you give it, and produces a court-ready Word document in your voice.

  • Word output, formatted to your firm's house style.
  • ZAR currency, SA legal conventions, VAT-aware.
  • Every draft reviewed by a partner before it leaves the firm.

Does not generate novel legal argument or submit anything. It replaces the typing step, not the review step.

Anthony Gooden Inc.
Attorneys · Port Elizabeth · Est. 1987
Ref. 2026-0341
20 April 2026
Mr. T. van der Merwe
14 Main Road, Walmer
Re: Letter of Demand — Unpaid Invoice #2026-0341

We act on instructions received from our client, Naidoo Holdings (Pty) Ltd, in respect of the above-referenced matter.

Our client hereby demands settlement of the outstanding amount of R 127,500.00 (one hundred and twenty-seven thousand five hundred rand) within fourteen (14) days of the date hereof, failing which…

For Anthony Gooden Inc.
Drafted · 4s
LetterOfDemand_Naidoo.docxReady for partner review
Deadline extraction

No more missed deadlines.

Drop a court order into a matter. AI extracts every date, hearing, compliance window, and conditional deadline — then pushes them onto the matter timeline and the responsible lawyer's calendar, with alerts configured at 14, 7 and 1 days out.

  • Conditional deadlines handled — 'within 30 days of service…'
  • Flows straight to Google Calendar or Outlook.
  • Runs alongside your existing deadline system for the first 90 days.

Printed and typed documents only — no handwritten notes. A safety net, never a substitute for attorney attention.

Court_Order_2026-0188.pdf
Scanned · 4 pages · parsed in 7s
6 dates found
Extracted to matter timeline
Alerts on
Plea of defence
in 3 days
23 Apr 2026 · 14-day window
Discovery
in 19 days
09 May 2026 · 30-day window
Pre-trial conference
in 49 days
08 Jun 2026 · Scheduled
Trial date
in 94 days
23 Jul 2026 · Block calendar
Alert · 14 / 7 / 1 days
Practice management

Everything your firm needs to run, in one place.

Matter management, time tracking, invoicing, client portal, document storage, calendar, and trust ledger — tied together, not stapled together.

Matter management

Create, update, close matters with structured data, notes, documents, and timeline.

Time tracking

Automatic capture against open matters, manual entry for offline work, monthly rollup to invoices.

Invoicing

VAT-compliant invoicing in ZAR, monthly or interim, with trust account reconciliation.

Client portal

Secure client-facing area for document sharing, invoices, and matter status (Practice tier and above).

Trust account ledger view

Read-only view of trust account movements mapped to matters, for partner oversight and LPC compliance.

Calendar integration

Matters, deadlines, appointments, and court dates sync with Google Calendar or Outlook.

Why it matters

Most firms are duct-taping six tools together — a calendar, a billing platform, a document drive, a spreadsheet for time entries, a WhatsApp group for matter updates. The cost of that stack isn’t the software — it’s the context-switching tax on fee earners.

One system, one login, one place where everything lives.

Security & compliance

Built with South African firms, by design.

Security isn't a checkbox page — it's a prerequisite. Here's how data actually gets handled.

POPIA-compliant from day one.

Not bolted on, not a compliance afterthought. Built into the data model.

Read more

Data residency in South Africa.

Customer data lives in Supabase's Cape Town (af-south-1) region by default.

Trust & security

Application-level AES-256 encryption.

Per-firm key derivation. Client data is encrypted before it touches storage, not just at rest.

Tenant isolation at every layer.

Row-level security in the database, cryptographic separation between firms, separate admin console. One firm's data never sits next to another's in plain view.

Roadmap

What’s shipping in the next six months.

We're transparent about what's live today vs. what's in development. If a feature below matters to your firm, let us know — we prioritise based on what founding-cohort firms actually need.

AI Predictive Case Analytics

Surface patterns across your matter history: expected settlement ranges, time-to-resolution forecasts, profitability signals.

Intelligence tier · Q2 2026

AI Client Satisfaction Surveys

Automated post-matter feedback collection with sentiment analysis and partner-level dashboards.

Intelligence tier · Q2 2026

Matter Profitability Alerts

Real-time alerts when a matter is trending unprofitable based on time logged vs. expected effort.

Intelligence tier · Q2 2026

See it running against your firm’s data.

A demo takes 30 minutes. We show you the intake chatbot qualifying a real-world enquiry, the document generation producing a draft letter of demand from your templates, and the deadline extraction processing a real court order. No slide deck. No pitch. If it’s the right fit for your firm, you’ll know by minute 20.

Prefer email? justin@digiiworks.co

Features — What Digiiworks Legal Actually Does | AI Practice Management for SA Law Firms